RETURN POLICY

Return Policy

Jewelry4theCulture.com offers a 14 day money back guarantee.Simply email us at Sales@Jewelry4theCulture.com with your concerns and any images within 14 days of delivery and we will email you a return shipping label if one was not provided in the shipment. Upon receipt of the item you will be issued a refund minus shipping costs.

If you which to return an item after the 14 day window you will be issued store credit via a unique coupon code sent to the email address we have on file. Please following the directions below for returns outside of the 14 day money back guarantee. 

How to Return a Product Purchased from our E-Commerce Site

• No e-commerce returns will be accepted without prior notice to us.

• A Return Authorization may be requested up to 30 days from the shipping invoice date.

• To secure the appropriate return authorization information contact us via email at Sales@Jewelry4theCulture.com 

• Returns and refunds are only accepted for items purchased via our online store.

• Items must be returned in its original condition and in the original packaging.

• It is highly suggested to use a traceable shipping method for all returned items.

• If an item is being returned for credit, no credit will be issued until the item has been inspected. We do not keep your credit card information on file, and will call you to obtain the appropriate information should we decide to issue a credit. At our discretion, we may issue a company check to reimburse you instead.

• Shipping and handling charges are not refundable and are paid by you. The customer is responsible for all shipping charges and insurance on all return shipments.

• Any deviation from the return policy outlined above will result in a delay of your refund, additional restocking fees or refusal of your return.